Performance Management & Conflict Resolution

Build a useful review process

We can help define role expectations, prepare review templates and coach managers to give clear, specific feedback. The aim is a process people can use throughout the year, with agreed development actions and follow-up.

Respond to underperformance

We help managers clarify concerns, gather relevant examples, plan conversations and document expectations, support and review points. The approach depends on the circumstances, workplace policies and applicable obligations.

Assess conflict and mediation

We help you understand the concern and choose a suitable response. Mediation can support some workplace disagreements; it is not appropriate for every complaint. Serious allegations may need a formal process, independent investigation or specialist advice.

How work starts

Tell us what has happened and what support you need. We agree the scope, responsibilities and fee basis before starting. You can use hourly advice for a specific issue or agree a project to build a broader process.

Start with our practical guides to performance reviews and workplace conflict resolution.