Industries / Professional services
Professional servicesKeep your people processes moving while your team focuses on clients. We help professional services firms bring structure to reviews, employment documents and day-to-day people decisions.
01 / FOUNDATIONSClear roles and expectationsGive employees and managers a shared starting point.
02 / PEOPLEReviews that keep movingCoordinate check-ins, feedback and practical follow-up.
03 / SUPPORTSupport behind your teamGet HR advice without adding a full-time internal role.
Clarify responsibilities, prepare employment documents and keep policies useful as roles and working arrangements change.
Set up a review process your managers can use, organise feedback and prepare for meaningful employee conversations.
Use an HR Health Check to understand gaps in your documents and practices, with priorities and next steps agreed around your firm.
Google reviews from businesses we support across our services.
Examples of work delivered by CCG. Details are kept anonymous to protect client confidentiality.
The need
A professional-services firm wanted support coordinating its performance reviews and keeping employee check-ins moving alongside everyday client work.
Our work
CCG set up the review process, updated reviewers and review periods, followed up outstanding reviews, and reviewed the feedback received. We also supported probation milestones and prepared manager reminders for employee check-ins.
What was delivered
The firm had a coordinated review process, documented employee feedback and practical follow-up to support conversations between managers and their teams.
In a firm built around client deadlines, probation check-ins and performance reviews can slip. Different managers may also take different approaches to feedback.
We help define who is involved, prepare the documents and coordinate review milestones. Managers receive practical support to prepare the conversation, record feedback and follow up agreed actions.
A growing professional services team can need clearer responsibilities across technical staff, administration and leaders. Existing position descriptions and employment documents may no longer reflect the work.
We can review those foundations with you, support onboarding and prepare managers for changes in roles or working arrangements. We start with your actual structure and priorities.
You can outsource your ongoing HR support to CCG, get hourly advice on an immediate issue, or agree a defined project such as a policy review. Our typical clients have around 10–150 employees.
If you already have an HR professional or team, HR Team Extension can provide extra capacity alongside them. We clarify responsibilities, scope and fees before work starts.
We work with professional services businesses that need practical employment and people-management support. Tell us how your firm is structured and what you need; we will discuss whether the work is a good fit.
Yes. We can help establish the review process, organise reviewer responsibilities and milestones, follow up outstanding steps, and support managers with feedback conversations. We agree the work and responsibilities upfront.
No. You can start with hourly advice or a defined project. If ongoing outsourced HR is appropriate, we will explain the scope and retainer terms before you decide.
Practical guide: How to run useful performance reviews in a professional-services firm — a preparation sheet, manager responsibilities and follow-through.
Related support: HR for technology teams · HR for education and training. Explore all industries.
Book a free consultation. We’ll discuss your business, your team and the HR issue or priority you want to work through.
We’ll recommend a project, hourly advice or ongoing HR support. We agree the scope, fees and next steps with you before work starts.
We gather the relevant information, work through the agreed priorities and help you put the advice and documents into use.
You can start with a defined project or hourly advice. Ongoing retainers are 12-month agreements; we’ll explain the terms before you decide. An HR Health Check generally takes 4–6 weeks.
