Our Services
Practical HR advice for Australian employers, typically with 10–150 employees. Get help with employee issues, contracts, Modern Awards and people processes—from one pressing question to proactive ongoing support.
Need to discuss a time-sensitive matter? Call our Parkside team during business hours and tell us about your deadline.
Rated by Australian businesses
HOW WE WORK WITH YOU
STAYING COMPLIANT
Staying compliant with the Fair Work Act isn’t optional — it’s essential for protecting your business and building a fair, respectful workplace. We help you cut through the complexity, so you fully understand your obligations and can manage issues before they turn into disputes.
Workplace rights cover everything from minimum wages and leave entitlements to workplace safety and protection from unfair dismissal. By understanding and applying these correctly, you create stronger relationships with your team and reduce the risk of costly claims.
Our role is to guide you through the legislation, give you clear, practical steps, and help you resolve issues quickly — while keeping your workplace compliant, fair, and productive.
Talk through the issue with our team. We will explain the practical next step, whether you need hourly advice, a defined project or ongoing outsourced support.
our guidance
Your managers are the link between leadership and your people — but many are promoted into leadership roles without the tools, knowledge, or confidence to manage effectively.
We help bridge that gap. From coaching on tricky conversations and performance management, to training on compliance, onboarding, and employee engagement, we equip your managers to lead with confidence and consistency.
Our support means they’ll know how to:
Handle HR and compliance matters correctly.
Give constructive feedback and manage performance.
Onboard new team members so they hit the ground running.
Build trust, engagement, and accountability within their teams.
By lifting the capability of your managers, you lift the performance of your whole business.
Modern Awards can be tricky to interpret and apply. The process involves working out which award applies to each employee, then ensuring you’re meeting all the requirements — from pay rates and leave entitlements to hours of work and other conditions.
We take that complexity off your plate. Our team helps you identify the correct award, apply it consistently, and stay across any changes. That means your people are treated fairly, your business stays compliant, and you can focus on running and growing your company without worrying about missing a legal requirement.
Staying compliant with employment laws starts with knowing how to correctly classify your employees and apply the right entitlements. Get it wrong, and you risk costly back pay, disputes, and compliance breaches.
Our HR advice gives you ongoing support to understand and apply employment classifications — casual, part-time, and full-time — and to check that your contracts, payroll, and practices align with the Fair Work Act, Modern Awards, and National Employment Standards.
Employment Classifications
Full-time – Standard hours (usually 38 per week) with full leave and benefits.
Part-time – Regular, guaranteed hours less than full-time, with pro-rata leave and benefits.
Casual – No guaranteed hours, paid a higher hourly rate to compensate for lack of leave and benefits.
Entitlements
Leave – Annual, personal/carer’s, parental, and other leave types accrue differently depending on classification.
Pay Rates – Base rates, overtime, and penalties vary by classification and award.
Other Benefits – Superannuation, public holidays, and industry-specific entitlements.
We make sure you understand the rules, apply them consistently, and stay compliant — so you can focus on running your business with confidence.
Ending employment — whether through termination or redundancy — is one of the most sensitive and high-risk areas of managing people. Done well, it protects your business, minimises disruption, and treats people with dignity and respect.
We guide you through every step so you can make confident, compliant decisions. Our consultants provide:
Clear compliance advice on notice periods, redundancy pay, and entitlements.
Accurate calculations for severance, accrued leave, and other payouts.
Structured processes that ensure consistency, fairness, and reduced legal risk.
Support with communication, from planning the conversation to managing team impact.
Post-termination assistance such as career counselling or reference preparation.
With CCG in your corner, you’ll have the right process, the right advice, and the confidence to handle even the toughest situations the right way.
Managing performance isn’t just about addressing problems — it’s about setting clear expectations, recognising wins, and supporting people to be their best. When issues do arise, they need to be handled quickly, fairly, and in line with workplace laws.
We partner with you to:
Set clear expectations through role clarity, KPIs, and regular check-ins.
Identify concerns early and provide constructive feedback before they escalate.
Guide managers through difficult conversations with scripts, coaching, and preparation.
Develop formal performance improvement plans that are compliant, achievable, and measurable.
Document every step to protect your business and maintain fairness.
Recognise and reinforce good performance to boost engagement and retention.
Whether it’s lifting the bar for your top performers or managing underperformance with confidence, CCG ensures the process is fair, transparent, and leads to better outcomes for both the business and the individual.
ORGANISATIONAL DEVELOPMENT
The goal of organisational development is simple: align your strategy, people, and processes so they’re all pulling in the same direction—and keep improving over time.
Change doesn’t have to cause chaos. We help you plan and implement organisational change in a way that minimises disruption and maximises buy-in from your team. From impact assessments to clear communication and targeted training, we give you the tools, guidance, and confidence to lead change that sticks.
We help you plan for the future by identifying high-potential employees and mapping out the skills your business will need to thrive. Our consultants design tailored development plans that prepare your next generation of leaders, ensuring smooth transitions and long-term business continuity.
Finding the right person for the right role is critical—and we make it easier. We manage the process end-to-end: from writing job ads that attract the right talent, to screening applicants, running interviews, and checking references. With our deep understanding of your business, we focus on cultural fit as much as capability, ensuring each hire strengthens your team and supports your long-term goals.
Strong leaders build strong businesses. We design and deliver training that equips your managers and future leaders with the skills to inspire teams, handle challenges, and drive performance. From one-on-one coaching to group workshops, we focus on practical tools and real-world application—helping leaders at all levels grow their confidence, sharpen their decision-making, and create positive, high-performing cultures.
Happy, engaged employees don’t just stick around—they perform at their best and drive business growth. We work with you to uncover what motivates your team, identify roadblocks to engagement, and create initiatives that foster loyalty and high performance. From tailored recognition programs to pulse checks, career development pathways, and wellbeing initiatives, we help you build a workplace where people want to stay and succeed.
other services
Our general WHS support includes workers compensation and WorkCover matters, return-to-work processes, office-based settings, psychosocial hazards and training.
For technical risks involving equipment, factories or laboratories, we work with a dedicated WHS partner who specialises in that area. We agree who is responsible for each part of the work so your HR and safety support fit together.
Making the right people decisions starts with the right data. We help you capture, organise, and analyse your HR information so you can see the bigger picture—whether that’s tracking turnover trends, monitoring compliance, or measuring engagement.
Our approach turns data into actionable insights, empowering you to make evidence-based decisions that improve productivity, retention, and culture. From setting up simple reporting dashboards to conducting in-depth analytics, we give you the tools to manage your workforce with clarity and confidence.
A thriving business starts with a healthy, supported team. We help you design and implement practical mental health and wellbeing initiatives that go beyond token gestures—programs that genuinely improve morale, resilience, and productivity.
From stress management workshops to tailored Employee Assistance Program (EAP) integration, we work with you to create a culture where wellbeing is part of everyday operations. Our approach ensures your people feel valued and supported, while your business benefits from improved engagement, lower absenteeism, and stronger retention.
We help employers coordinate the people and documentation involved in workplace injury and return-to-work matters. Depending on the agreed scope, this can include workers compensation or WorkCover administration, communication with the employee and insurer, and return-to-work planning alongside relevant treating professionals.
For technical workplace or equipment risks, our specialist WHS partner provides the relevant safety expertise. We clarify responsibilities, required information and the next steps before work begins.
Strong managers build strong teams. We design and deliver practical, real-world training programs that give your managers the skills and confidence to lead effectively, handle challenges, and bring out the best in their people.
Our manager training covers:
Setting clear expectations and goals
Giving feedback that drives improvement
Navigating difficult conversations
Managing performance issues confidently
Building team engagement and morale
Understanding legal responsibilities and compliance basics
Whether it’s for new managers stepping up or experienced leaders wanting to sharpen their approach, we create tailored training that’s relevant to your industry and your team’s needs.
contact us
We look forward to having a chat and discussing how we can help you take your business to the next level.
