Industries / Transport & Logistics
Transport & LogisticsKeep employment processes clear across drivers, warehouse teams, administration and management. We help transport and logistics businesses organise the people work behind day-to-day operations.
01 / FOUNDATIONSClear roles and conditionsBring different operational and support roles into focus.
02 / PEOPLEConsistent onboardingSet responsibilities for documents, induction and follow-up.
03 / SUPPORTSupport for supervisorsHelp managers handle attendance, performance and team concerns.
Review contracts, role descriptions and workplace policies so expectations are clear across your operational and office teams.
Work through questions about employment conditions, attendance, role changes or an employee concern with an HR adviser.
Add HR capacity alongside your operations manager or business owner, with agreed priorities and support for people decisions.
Google reviews from businesses we support across our services.
Drivers, warehouse staff, dispatch, customer service and administration contribute in different ways. A clear position description helps people understand their responsibilities and who they turn to for direction or an employment concern.
We can help map those responsibilities and connect them with contracts, onboarding and performance expectations. If responsibilities change as the business grows, the employment documents and manager guidance can be reviewed at the same time.
When recruitment, payroll and induction are coordinated by different people, a new starter can move into the operation before everyone has the information they need.
We help establish a clear sequence for offers, employment documents, induction and early check-ins. Your operational training, licences and safety requirements can be included as separately owned steps, with a practical way to follow up outstanding items.
Attendance concerns, inconsistent performance and tensions between teams can take up considerable management time. Supervisors need to understand the issue, hear the employee’s perspective and know how to document and follow up the next steps.
CCG can help prepare those conversations and review the employment arrangements behind them. We also help identify award or classification questions across different roles, using the business’s activities, actual duties and any relevant agreement as the starting point.
We can begin with one part of your operation: a contract review, an onboarding process or support for a manager handling an employee issue. A broader HR Health Check is available when you want a prioritised action plan.
Our typical clients have around 10–150 employees. After an initial conversation, we’ll recommend retainer, hourly or project support to suit your business. We can also provide extra capacity alongside an existing HR professional.
You do not need every document ready to book a conversation.
We can help review the HR arrangements across different roles, recognising that their duties and employment conditions may differ. The scope is based on your actual workforce.
Yes. We can work through the situation, review what has already happened and help prepare an appropriate conversation and follow-up process.
No. This page covers HR and employment support. Transport-specific safety and operational compliance remain separate specialist responsibilities, which can be coordinated with the HR work where needed.
For general award information, see Fair Work’s awards guidance. For support in another sector, explore our industries.
Book a free consultation. We’ll discuss your business, your team and the HR issue or priority you want to work through.
We’ll recommend a project, hourly advice or ongoing HR support. We agree the scope, fees and next steps with you before work starts.
We gather the relevant information, work through the agreed priorities and help you put the advice and documents into use.
You can start with a defined project or hourly advice. Ongoing retainers are 12-month agreements; we’ll explain the terms before you decide. An HR Health Check generally takes 4–6 weeks.
