Industries / Healthcare
HealthcareGive practice owners and managers practical support with the employment side of running a healthcare business. We help you put clearer contracts, onboarding and people-management processes around your team.
01 / FOUNDATIONSA clear role for everyoneBring clinical, reception, administration and management responsibilities into focus.
02 / PEOPLEA smoother startOrganise employment documents, induction and follow-up.
03 / SUPPORTSupport for your managersWork through team concerns and performance conversations.
Review contracts, position descriptions and policies against the way your practice actually operates. Identify the documents and decisions that need attention.
Get a sounding board for probation, attendance, performance, employee concerns and changes within your team.
Add HR capacity alongside your owner or practice manager, with agreed priorities and support for day-to-day people decisions.
Google reviews from businesses we support across our services.
A practice can bring together highly experienced clinicians, reception staff, administration teams and managers. People need to understand who allocates work, who provides feedback and where an employment concern should be raised.
We help clarify position descriptions and reporting relationships, then turn those expectations into practical onboarding and manager guidance. Where clinical governance or professional requirements are involved, we work alongside the people responsible for those areas.
A signed contract is only one part of welcoming a new employee. The practice also needs a clear process for induction, policy acknowledgements, employee records and follow-up conversations.
We can help build a checklist that identifies the steps, the person responsible and the review points. The aim is a process your practice manager can use consistently as team members join, change roles or move between locations.
Healthcare is a broad sector, and one set of employment conditions should not be assumed to cover every role. The employer’s activities, the employee’s work and any relevant agreement need to be considered.
We can review the information behind your arrangements, identify coverage or classification questions and help connect the advice with contracts and payroll instructions. Fair Work’s Health Services Award overview is one starting resource; the applicable arrangements still need to be checked.
Start with a contract or employee issue, a review of your HR foundations, or support for an expanding team. We’ll talk through the situation with your owner or practice manager and recommend a scope that fits.
Our typical clients have around 10–150 employees. After an initial conversation, we’ll recommend retainer, hourly or project support to suit your business. We can also provide extra capacity alongside an existing HR professional.
You do not need every document ready to book a conversation.
Yes. We can provide advice, help with documents and support employment conversations while your practice manager continues to coordinate the day-to-day running of the business.
We can help establish consistent HR documents and responsibilities across locations, while allowing for relevant differences in roles and local operations. The scope is agreed around your actual structure.
Our focus here is HR and employment support. We can help organise relevant employment documentation, while your clinical governance, professional registration and accreditation responsibilities remain with the appropriate people and advisers.
For general award information, see Fair Work’s awards guidance. For support in another sector, explore our industries.
Book a free consultation. We’ll discuss your business, your team and the HR issue or priority you want to work through.
We’ll recommend a project, hourly advice or ongoing HR support. We agree the scope, fees and next steps with you before work starts.
We gather the relevant information, work through the agreed priorities and help you put the advice and documents into use.
You can start with a defined project or hourly advice. Ongoing retainers are 12-month agreements; we’ll explain the terms before you decide. An HR Health Check generally takes 4–6 weeks.
