Cornerstone Consulting Group Pty Ltd
ABN: 95 664 947 040
Level 1, 96 Glen Osmond Road, Parkside SA 5063
Email: hello@cornerstonecg.com.au
Phone: (08) 8151 0833
Last updated: 16 September 2026
1. About this policy
This policy explains how Cornerstone Consulting Group Pty Ltd (“CCG”, “we”, “our” or “us”) collects, uses, discloses and holds personal information in connection with our website and HR, recruitment and consulting services. We are committed to protecting privacy and meeting our applicable obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information we collect
The information we collect depends on how you deal with us. It may include:
- Your name, business, role, contact details and enquiry.
- Appointment details and information you provide when booking a call.
- Employment and recruitment information, such as a CV, work history or information relevant to an agreed HR assignment.
- Correspondence and client relationship records.
- Technical and usage information, such as device and browser details, IP address, pages viewed, referral information and interactions with our website or advertising.
Please avoid including sensitive employee or health information in an initial website enquiry. We can discuss the appropriate information and way to share it when agreeing the work.
3. How we collect and use information
We collect information through website forms, email, telephone calls, meetings and bookings. For our services, information may also come from a client, an authorised representative, a candidate, a referee or other relevant sources.
We use information to respond to enquiries, arrange appointments, provide agreed services, manage applications and client relationships, meet legal obligations and improve our services.
You can make a general enquiry without identifying yourself where practicable. We may need contact or other relevant details to respond, arrange a booking or provide a service.
4. Website services, cookies and advertising
We use cookies and similar technologies to understand visits, improve our website and measure advertising. Where advertising is enabled, we also use the Meta Pixel to help show CCG advertising to people who have visited selected business-service pages, on Facebook and Instagram.
- WordPress and Hostinger support our website, hosting, security and enquiry forms.
- Calendly processes booking details and appointment communications when you schedule a call.
- HubSpot supports our contact and client relationship records.
- Google Analytics and Microsoft Clarity help us understand website use and interactions.
- Google Ads and OpenAI advertising measurement help us understand whether advertising leads to enquiries or bookings.
- Meta (Facebook and Instagram) receives eligible page-visit information when Meta advertising tracking is enabled. This may include the page address, referral information, IP address, browser and device information, and cookie identifiers. Meta may match this activity with a Meta account and use it to provide advertising and measurement services, including showing CCG advertising on Facebook and Instagram.
- Trustindex displays public Google reviews, including the reviewer’s public name, rating and review.
- YouTube provides embedded video content when you play it.
Our Meta setup does not send enquiry text, CVs, employee records or contact-form details through advanced matching, and does not use customer-list uploads. Meta tracking is restricted to selected general business-service pages. Other third-party services may process information you submit directly to them.
Your cookie and advertising choices
Use Cookie settings in the website footer at any time to manage analytics and advertising choices or reject optional tracking. The initial notice may disappear after a short time; its disappearance does not change your preferences. Where our location check identifies an Australian visit, optional tracking defaults to on unless you have opted out. For other or unrecognised locations, optional tracking remains off until you choose to enable it. We respect recognised Global Privacy Control and Do Not Track signals.
Turning advertising off stops our Meta and OpenAI advertising tags and disables Google advertising cookies and personalisation. Turning analytics off stops Clarity and disables Google Analytics cookies. Google may still receive limited cookieless measurement signals. A change reloads the page so it applies to scripts that have already loaded. It does not erase information already received by a provider.
We remember a saved preference, and whether the initial notice has been shown, for up to 180 days in that browser. Choices may need to be made again on another device or browser, or after clearing browser storage. Essential website functions remain available. Reviews, videos and booking services can use their own technologies when loaded or used; their policies and controls also apply. You can restrict or delete cookies through your browser and contact us by telephone or email instead of using online forms or booking tools.
For more information and provider controls, see Google’s privacy policy, Microsoft’s privacy controls, OpenAI’s privacy policy, Meta’s privacy policy, Meta’s cookie policy and Meta’s advertising preferences. You can also review the policies of Calendly, HubSpot and Trustindex.
5. Who we share information with
We may share information with our employees, contractors and service providers where needed for the purposes described above. Depending on the agreed work, this may include clients, candidates and referees, with consent where required. We may also disclose information where required or authorised by law, including to regulators or government agencies.
6. Overseas processing
Some providers operate outside Australia, so information may be processed, stored or accessed overseas. For example, Calendly states that information is processed and stored in the United States or other countries where it or its providers operate. Other providers use international operations and service providers, as described in their privacy notices.
The countries involved depend on the service and its arrangements. Please contact us if you need further information about a particular service or proposed information transfer. We take reasonable steps to meet our applicable privacy obligations when using overseas providers.
7. Holding and protecting information
We hold information in business systems and records, including electronic correspondence, website, booking and client management systems. We take reasonable steps to protect it against misuse, interference, loss and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure.
Information is kept for the purposes for which it is needed, including service delivery, record keeping and applicable legal obligations. Retention depends on the type of record and the work involved.
8. Access, correction and privacy complaints
To request access to or correction of your information, ask a privacy question or make a complaint, email hello@cornerstonecg.com.au for the attention of Riley Kirkpatrick, or call (08) 8151 0833. Explain the request or concern and how you would like us to contact you. We may need to verify your identity or authority before providing personal information.
We will review your request or complaint, investigate the relevant circumstances and respond within a reasonable timeframe. If more information or time is needed, we will let you know. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner for information about the privacy complaints process.
9. Updates
We may update this policy as our services or practices change. The current version and its update date will be available on this page. Contact us if you need a copy in another format.